Minh Pham – DevOps | SRE

Minh Pham

SRE | DevOps Engineer

Skills

AWS, GCP
Kubernetes, Docker Swarm
Jenkins, GitLab CI, GitHub Actions
Prometheus, Grafana, ELK
Terraform, CloudFormation
Python, Shell Script, Golang

Experience

NAB

National Australia Bank Remote | Dec 2022 – Jan 2025

  • Ensured 99.90% availability SLA for Internet Banking services through proactive monitoring and incident response, with on-call rotation framework.
  • Collaborated with delivery teams to facilitate production deployments on large-scale Kubernetes system.
  • Reduced Mean Time to Action by setting up monitoring/alerting.
  • Maintained Enterprise Compliance by automating service and server patching.
HCLTech

HCLTech Vietnam | Oct 2021 – Dec 2022

  • Applied code and container security standards into CI/CD process to enhance the reliability and security of banking system.
  • Led a successful cloud migration of critical applications and databases from on-premises to cloud.
  • Reduced container build time and container size, reduced the computing cost by 64% with Spot and Graviton instances.
  • Improved Disaster Recovery strategy to achieve near-zero Recovery Time/Point Objective (RTO/RPO).
Got It AI

Got It, Inc Vietnam | Jul 2020 – Oct 2021

  • Designed and deployed services on AWS using CloudFormation, EKS, Helm, Istio Service Mesh.
  • Enhanced runtime security in Kubernetes clusters, ensuring real-time threat detection with Falco.
  • Reduced logging and alerting/monitoring costs by approximately 70%.
  • Reduced DevOps dependency by developing a infrastructure self-service platform with Python FastAPI.
FPT AI

FPT AI Vietnam | July 2019 – July 2020

  • Deployed and managed services running on bare metal Kubernetes cluster and NVIDIA A100 servers.
  • Doubled deployment frequency by automating application deployments with Google CloudBuild and Gitlab CI.
  • Developed a Python benchmarking tool for AI product.
  • Developed platform’s payment feature using Golang.

Education

Uppsala University

Uppsala University – Sweden — Bachelor of Computer Science (2018 – 2019)

HUST

Hanoi University of Science and Technology – Vietnam — Bachelor of Information and Communication Technology (2015 – 2018)

Certifications

  • AWS AWS Solution Architect Associate
  • GCP Google Cloud Professional DevOps Engineer
  • English C1 English (C1) | German (A2)